top of page
Frequently Asked Questions
FAQ
If you're experiencing a mental health emergency, call 911 or visit the nearest emergency room immediately. We do not offer crisis intervention services, but your safety and well-being are our top priorities.
You meet with ADK Happiness online only. All sessions are provided through Telehealth, so you can get support from a private, convenient location that works for you.
Yes, we offer Telehealth services for remote counseling sessions.
To schedule a telehealth session at Adirondack Happiness, visit our website and go to the scheduling page. Select a convenient time slot, enter your details, and confirm your appointment. Our online scheduling tool makes booking your telehealth session simple and hassle-free.
Individual, couples, and intake sessions typically last 45 minutes. Group therapy sessions usually run for 60 minutes.
At Adirondack Happiness, we are committed to providing high-quality services tailored to your needs. If you require more time per session, additional 45-minute weekly sessions can be scheduled at a discounted rate of $50 per session, subject to availability.
We currently accept all major credit cards (e.g., Visa, Mastercard, American Express, Discover, JCB, and Diner's Club), as well as FSA and HSA cards.
Payments are due at the end of each treatment session.
You currently pay out of pocket, as insurance is not accepted. If you want to check whether your plan may offer out-of-network reimbursement, you can ask your provider about that option.
Yes, many insurance companies offer reimbursement for out-of-network therapy services. You pay upfront and then submit a claim with a "Superbill" to your insurance company. We provide Superbills monthly to assist with this process.
You can come to ADK Happiness for support with trauma, grief and loss, anger management, and other life stressors. Your care is personalized and grounded in an integrative approach. If you are not sure whether your concern is a fit, reach out and ask.
You need a private space, a reliable internet connection, and a phone, tablet, or computer with audio and video. A quiet spot helps you speak freely, and a headset can improve sound quality if you have one.
Your first session is a chance for you to share what is bringing you in, talk through your concerns, and start setting goals. You can also ask questions and discuss the best next steps for support. No special preparation is needed—just come as you are.
If you need to cancel or reschedule, please let us know as soon as possible so we can offer the time to another client. If you are running late or need to make a change, contacting us early helps us support you better. For the most current policy details, please reach out before your appointment.
We take confidentiality seriously and use privacy-focused practices to help protect your information during counseling sessions. Your personal information is kept confidential, except when disclosure is required by law or needed to protect safety. If you have questions about privacy, we are happy to explain how it works.
bottom of page
