FAQ | ADK Happiness

Do you accept insurance for counseling services?

No, we don't accept insurance. However, we offer various alternative payment options to accommodate your needs.
What should I do in a mental health emergency?

We don't provide crisis intervention services. In a mental health emergency, please dial 911 or visit the nearest emergency room immediately. Your safety and well-being are our top priorities.
Do you have a physical office location?

No, we operate entirely remotely. All counseling sessions are conducted via Telehealth to provide you with convenient and accessible mental health services.
How long are therapy sessions?

Individual, couples, and intake sessions typically last 45 minutes. Group therapy sessions usually last 60 minutes.
Can I get reimbursed for therapy services if you don't accept my insurance?

Yes, many health insurance companies offer reimbursement for therapy services even if the provider is out-of-network. You would typically pay the full amount upfront and then submit a claim along with a "Superbill" to your insurance company for reimbursement. We provide Superbills on a monthly basis to assist with this process.
What forms of payment are accepted?

We currently accept all major credit cards (e.g., Visa, Mastercard, American Express, Discover, JCB, and Diner's Club), as well as FSA and HSA cards.
Do you offer Telehealth services?

Yes, we offer Telehealth services for remote counseling sessions.
How do I schedule a telehealth session at Adirondack Happiness?

To schedule a telehealth session at Adirondack Happiness, visit our website and go to the scheduling page. Select a convenient time slot, enter your details, and confirm your appointment. Our online scheduling tool makes booking your telehealth session simple and hassle-free.
When do I need to make a payment for my session?

Payments are due at the end of each treatment session.
Can I extend my session time if needed?

At Adirondack Happiness, we are committed to providing high-quality services tailored to your needs. If you require more time per session, additional 45-minute weekly sessions can be scheduled at a discounted rate of $50 per session, subject to availability.