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Frequently Asked Questions
FAQ
Online Therapy
Credentials & Experience
Getting Started
Therapy Services
If you're experiencing a mental health emergency, call 911 or visit the nearest emergency room immediately. We do not offer crisis intervention services, but your safety and well-being are our top priorities.
Yes, we offer Telehealth services for remote counseling sessions.
To schedule a telehealth session at Adirondack Happiness, visit our website and go to the scheduling page. Select a convenient time slot, enter your details, and confirm your appointment. Our online scheduling tool makes booking your telehealth session simple and hassle-free.
Individual, couples, and intake sessions typically last 45 minutes. Group therapy sessions usually run for 60 minutes.
At Adirondack Happiness, we are committed to providing high-quality services tailored to your needs. If you require more time per session, additional 45-minute weekly sessions can be scheduled at a discounted rate of $50 per session, subject to availability.
We currently accept all major credit cards (e.g., Visa, Mastercard, American Express, Discover, JCB, and Diner's Club), as well as FSA and HSA cards.
Payments are due at the end of each treatment session.
We currently do not list direct insurance billing. If your plan offers out-of-network benefits, you may be able to submit a Superbill for possible reimbursement. You can check with your insurance provider to confirm your coverage.
Yes, many insurance companies offer reimbursement for out-of-network therapy services. You pay upfront and then submit a claim with a "Superbill" to your insurance company. We provide Superbills monthly to assist with this process.
You need a private space, a reliable internet connection, and a phone, tablet, or computer with audio and video. A quiet spot helps you speak freely, and a headset can improve sound quality if you have one.
If you need to cancel or reschedule, please let us know as soon as possible so we can offer the time to another client. If you are running late or need to make a change, contacting us early helps us support you better. For the most current policy details, please reach out before your appointment.
We take confidentiality seriously and use privacy-focused practices to help protect your information during counseling sessions. Your personal information is kept confidential, except when disclosure is required by law or needed to protect safety. If you have questions about privacy, we are happy to explain how it works.
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